Why Member Check-Ins Matter

Consistent member check-ins help keep gym members motivated,

engaged, and accountable, which means better retention for your

business. Regular communication shows members that your gym

cares about their progress and helps prevent cancellations.

Where to Use Automated Member Check-Ins

• Email Campaigns: Send personalized weekly or monthly check-ins.

• SMS Text Messages: Quick, direct motivation or reminders.

• App Notifications: Keep members engaged through your gym’s app.

• Social Media DMs:Personalized touch-points via Instagram or

Facebook.

• AI Chatbots: Set up automated chat responses for gym member

inquiries.

General Member Wellness Check-Ins

1. "Generate a friendly email to check in with a member who hasn’t visited the gym in two weeks."

2. "Write a motivational SMS for a gym member reminding them of their fitness goals."

3. "Create an encouraging DM for members who haven’t booked a class this month."

4. "Generate a follow-up email for a new member, asking how their first week has been."

5. "Draft a text message checking in with a member who recently restarted their fitness journey.”

Goal Tracking & Progress Encouragement

6. "Create an email congratulating a member on reaching their 30th workout milestone."

7. "Write a text message celebrating a member’s progress and

encouraging them to keep going."

8. "Generate a social media DM asking a member how their training is going this month."

9. "Draft a progress check-in email for a member who set a weight loss goal."

10. "Write a chatbot response that automatically congratulates members when they log workouts."

Re-Engagement & Win-Back Messages

11. "Generate an email offering a special incentive for a member who hasn’t visited in 30 days."

12. "Write a warm SMS inviting an inactive member to rejoin a class they used to attend."

13."Draft a ‘We Miss You’ email for members who have paused their memberships."

14."Create a chatbot response that asks a member why they haven’t been in recently and offers help."

15."Generate a DM campaign encouraging former members to reactivate their membership."

Personalized Training & Class Reminders

16."Write an SMS reminding a member about their upcoming personal training session."

17."Generate an email summarizing a member’s recent class bookings and suggesting new ones."

18."Create a chatbot reply suggesting new classes based on past

attendance."

19."Draft an SMS to remind a member about their fitness assessment appointment."

20."Generate a check-in email asking members for feedback on their last workout or class."